# Technical Implementation Manager

### Overview
As a Technical Implementation Manager, you will be the primary architect of the customer onboarding journey. You bridge the gap between our high-level clinical solutions and the technical reality of a hospital’s IT infrastructure. This role requires a strong technical foundation with a primary focus on implementation excellence.

### What You’ll Do
- **Lead Technical Onboarding:** Own the end-to-end implementation process for new health system partners.
- **Strategic Project Management:** Define project scopes, create detailed implementation timelines, and manage milestones.
- **Technical Advisory:** Act as the subject matter expert on Evidently’s integration capabilities (API, HL7/FHIR, cloud architecture).
- **Solution Configuration:** Configure the Evidently platform to meet specific needs of customers.
- **Cross-Functional Collaboration:** Partner with Clinical Success, Product, and Engineering teams.
- **Risk Mitigation:** Identify technical or operational bottlenecks in the deployment process.
- **Post-Implementation Hand-off:** Ensure a smooth transition to the Customer Success team.

### Who You Are
- **A Technical Orchestrator:** Understanding of software integration and data workflows.
- **A Project Leader:** Proven track record of managing complex software deployments in healthcare.
- **Clinical/Technical Bilingual:** Ability to translate clinical requirements into technical specifications.
- **Customer-Centric:** Motivated by customer success and empathetic to their challenges.
- **Process-Oriented:** Enjoy building and refining repeatable processes.
- **A Communication Expert:** Skilled in guiding challenging conversations and resolving complex issues.

### Qualifications
- 4+ years of experience in technical project management or a customer-facing technical role.
- Experience with healthcare data standards (HL7, FHIR) and understanding of clinical workflows.
- Experience with cloud-based SaaS platforms and API-led integrations.
- Exceptional communication skills.
- Experience using project management tools to track large-scale deployments.

### Compensation
- Base: $130,000-170,000 annually depending on experience and location.
- Performance-based bonuses and equity compensation included.
- Flexible work environment.
- Competitive benefits.

If you're excited about building products that supercharge clinicians, we'd love to hear from you! Apply with your resume to jobs@evidently.com.